Unfortunately, I must have done bad "research" before buying it and I won't make such a mistake next time. I bought two of them (big family) so that at least one would go if needed. Well, that didn't work out so well.
- One of them broke the pulley after six months (and the belt fell off) and of course stopped turning the drum
- The other stopped drying - clogged the channel with bordel and then it blew the temperature fuses inside the washer. There are no filters like in a conventional dryer, the washing machine tries to suck the mess/ lint from the clothes into the drainage channel/hose - which is a design feature of tumble dryers - according to the service technician this happens sooner or later in all of them. The control panel and the app are from another universe - those who designed the control panel and the app should be locked up somewhere. Now a few observations that I have noted down in the course of use:
- When I turn on the program via wifi and then remember that I messed up, when the washing machine has managed to fill the water, then it won't even let me start the spin and drain via wifi, probably because of the weight of the soaked laundry. It has to shut down and start draining on the panel.
- when it is discharged, I can see the status and how much is left in the app, but to start the next program I have to go back to the washing machine and switch it to wifi control again.
- The diagnostic program instead of 3-5 minutes ran for over half an hour, then when switching off the next program cannot be started because the washing machine is overheated which is not indicated in any way.
- When pairing the washing machine to the app, it disconnects the wifi, which each phone handles differently and then it generates errors in the app
- when pairing a second device with the same one, the first one added must be renamed first. Respectively, there cannot be two appliances with the same name in the app.
- easy ironing can't be activated during the programme, although this is a feature that is used after the programme is finished - sometimes it turns the drum if you don't take the clothes out straight away so they don't get wrinkled.
- really smells like burnt plastic when it dries. That's a lot. Not having a separate laundry room in the basement, they froze after the first drying (now after a year they stopped smelling)
- The first appliance I didn't get the control panel on the first time. It's all so confusing. Something with a wheel, something with buttons, pictograms unclear, so 99% we go through the app. Since the diplay scrolls mostly the name of the program and possibly the name of the changed function when you press something, you have to wait for the total program time before the whole text scrolls to the left.
- from the above it seems to me that in the USA where Hoover comes from they are 100 years behind the European style of thinking in ergonomics and logic or maybe I am too old.
- the wifi app is really messing up in various ways, it doesn't show the status accurately. Or suddenly you don't see the paired devices at all and have to forcecloset and restart the app - the toll of a cloud solution.
- you can't see the weight of the laundry in the app or on the machine - so you have no idea if you've put too much or too little - if you've overloaded it, you'll know that at some stage the belt starts to slip, or the drum just doesn't spin, and if you're lucky, the washing machine will know and stop with some error. If you're not lucky, the washing machine will finish with a "successful programme completion", but the laundry is either unwashed or undried - with the possibility of damaging itself (see the pulley on one of the washing machines, I think).
- it happened several times that the washing machine started to wash itself - it was loaded with laundry, connected to wifi, but the washing was not started. However, the washing machine itself started some random program, for example at night. After this experience, I will never use the washer dryer again, much less the Hoover.