Remote Installation - Printer and Scanner for Laptop/PC

Catalogue
Remote Installation - Printer and Scanner for Laptop/PC
Remote Installation - printer/scanner, settings, connection to a computer, demonstration of printer/scanner operation, verification of device functionality
Code:  SWLI0052

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Remote Installation - Printer and Scanner for Laptop/PC Discontinued

Remote Installation - Printer and Scanner for Laptop/PC

Help with installing a printer or scanner remotely

Have you purchased a new printer or scanner and you don' t know how to install them? You can solve this problem easily and quickly with unique Experis partner service. With the help of remote access, we will install the device on your computer and ensure its trouble-free operation. Throughout the installation, the technician communicates directly with you, consults all steps and can answer your questions. Because it is a remote installation, you can do everything from the comfort of your home, so you save a lot of time and worries.

What does the service contain?

  • Professional communication, choice of installation date
  • Installing printer drivers on one PC / NTB / MAC
  • Perform initial printer setup
  • Setup, print and scan control, printer or cable connection to the printer (according to customer preferences and device model)
  • Basic training in working with a printer, scanner
  • Introduction of additional functions, individual settings according to the customer' s wishes

In most cases it is possible to set directly from a PC. Some settings can only be made with the help of the customer directly on the printer display.

To activate the service it is necessary:

  • After paying for the order, it is necessary to agree to the license conditions: “My Alza - My Library - License“ (only after this step will the service be registered automatically).
  • To verify your purchased service, you will be contacted by phone (on weekdays Mon-Fri 9am-5pm. ) and you will receive a registration confirmation by e-mail accepting the request for the implementation of the service.
  • If you have a cash on delivery order, you will find the key to display this service in the cash on delivery box.
  • No later than 1 working day, you will be contacted by a technician who will arrange with you the exact time of implementation (on working days Mon-Fri 7 am-7pm. ).
  • In case of problems, it is possible to register on tel. C. +420 226 254 952 (on working days Mon-Fri 9-17 hrs. )

The service can only be performed after the device has been delivered or taken over for installation.
The service is available Mon - Fri 7:00 - 19:00
The validity of the license to perform the service is max. 3 months from the date of purchase.

Conditions for the proper functioning of the service

  • Operating system Windows 7 and later, macOS 10.13 and later
  • Functional internet connection; at least 2 Mbit for download and 1 Mbit for upload, no data restriction (FUP)

Safety first

Thanks to remote access, our technician can control your computer in the same way as if he were personally present at home. In addition, you can see its activity in real time on the desktop, so you have perfect control over its actions. Of course, remote assistance can be interrupted at any time. Thanks to advanced encryption, the remote connection is extremely secure, so you don' t have to worry about your data being misused during a technician' s intervention.


Pro aktivaci služby je nutné:

  • Po uhrazení objednávky je nutné odsouhlasit licenční podmínky: „Moje Alza – Moje knihovna – licence“ (až po tomto kroku bude registrace služby automaticky provedena)
  • Pro ověření vaší zakoupené služby budete telefonicky kontaktováni (v pracovní dny Po-Pá 9-17 hod.) a na váš e-mail obdržíte registrační potvrzení s přijetím požadavku na realizaci služby
  • Pokud máte objednávku na dobírku, tak klíč pro zobrazení této služby najdete v krabici s dobírkou
  • Nejpozději do 1 pracovního dne vás kontaktuje technik, který s vámi domluví přesný čas realizace (v pracovní dny Po-Pá 7-19h)
  • V případě problémů je možné registraci provést na tel. č. +420 226 254 952 (v pracovní dny Po-Pá 9-17h)

Dobrý den, zakoupili jsme tiskárnu Xerox Phaser 3020 , včetně produktu online Profi , pro pomoc s instalaci tiskárny. Prosím o poskytnutí služby. Máme Linux ubuntu. Děkuji Larisa Růžičková mob. 606 477031

Customer,
17. 01. 2022,
1 answer
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