Choose goods on Alza.sk and add them to your shopping cart.
Select personal pickup and then choose the closest AlzaBox on the map.
Wait for an SMS with a collection code.
Collect your order from the selected AlzaBox anytime you want.
Watch our video about AlzaBoxes
How to Use AlzaBox?
On the touchscreen display, enter the authorisation code from the SMS or e-mail your received.
If you haven't paid for your order in advance, you can use your card at AlzaBox.
After you've paid for the order, the box with your order opens.
Collect your order. Follow the information on the display to see whether your order is divided into multiple boxes.
After removing the package, close the box / boxes.
Why Use AlzaBoxes?
Safety
AlzaBoxes are safe. They are perfect for customers who prefer contactless collection.
Availability
AlzaBoxes are available 24 hours a day, 7 days a week. You can find them throughout the Slovak Republic.
Speed
AlzaBoxes are fast. You can collect your order in no time, without queuing.
Smart tip: Pay for your order in advance and save money. With online payments, AlzaBox delivery costs only 1.8 EUR, so you'll save 0.8 EUR compared to payment upon collection.
We are looking for a home for hundreds of new AlzaBoxes
Would you like to see an AlzaBox in your area and know the right place? Please fill in the form.
For up-to-date information on delivery times can be found when you select AlzaBox in the shopping cart.
How long do I have to pick up my order from the AlzaBox?
2 days from its delivery. After that, the order is then cancelled and returned. 24 hours before it gets returned, you will receive a text message and an email informing you about your last chance to collect it.
What happens to my order if it's been paid but I cannot collect it in time?
The order will be cancelled and credited and your money will be refunded.
Is it safe to store orders in AlzaBoxes?
AlzaBoxes are secured by an alarm and a camera system 24 hours a day, 7 days a week.
If my larger order takes up several boxes, do I still only pay for one delivery?
Yes, you only pay one delivery fee, no matter the size of the order.
What is the maximum package size that can fit in an AlzaBox?
You will find out the maximum size directly when making your order. If the goods are bulkier, the system will not allow you to choose AlzaBox delivery.
Is it possible to track the order? Will I know the precise delivery time?
After placing your order, you will receive an email with a link that will allow you to track the progress of your order and delivery time via our website.
How do I collect my order?
When your order arrives to the selected AlzaBox, you will receive an SMS with an authorisation code. The box containing your order can be opened by entering the authorisation code.
How do payments work?
It is possible to pay for your order with AlzaBox delivery in advance when creating the order or on the spot by card.
How much is AlzaBox delivery?
For up-to-date delivery costs, please select AlzaBox delivery in the shopping cart. The AlzaBox delivery is 2.60 EUR as standard and 1.8 EUR with advance payments.
Why Join AlzaBoxes?
We are not only an eshop, but also an IT company and we are professionals in what we do.
Largest AlzaBox network and fastest expansion
We are a thriving company with years of experience
Complete custom system solution
Camera system with recording in every AlzaBox
Our own web administration
Up to 100 boxes per 5m2
Smart locks and lights in every AlzaBox
Notification in case of unauthorised manipulation
What do you get?
Ability to deliver to more than 1,000 AlzaBoxes
Up to 100 boxes for delivery per 5m2
24/7 collection availability for your customers
24/7 Alza.sk support
Ready API for connection incl. technical assistance from Alza.sk
What does Alza offer?
You get more than 100,000 boxes for your customers
Alza.sk fully manages AlzaBoxes in all countries where they are located
Alza.sk has a large team of technicians (CZ/SK/HU)
Alza.sk guarantees to resolve any outage within 12 hours
Our customers can use AlzaBoxes in a contactless way and nonstop
What do you get by using AlzaBoxes as a partner - carrier or online shop?
Access to the fastest growing and most popular delivery method. Alza already delivers over 30% of its shipments to AlzaBoxes.
New distribution channel that accommodates hundreds of thousands of shipments per day.
The most cost-effective last mile delivery solution.
No obligations arise from a commercial contract until a box is reserved in AlzaBox.
Additional delivery revenue for quality customer service.
What are AlzaBoxes and how do they work?
Self-service boxes found all over the country for quick and contactless order collection
How does it work? Your customer makes a purchase in your online shop, selects AlzaBox delivery and picks up the goods.
Customer makes a purchase
Your customer makes a purchase on your online shop as usual and selects AlzaBox delivery.
Goods are dispatched
Your online shop dispatches the goods with the carrier to the AlzaBox selected by the customer.
Send notification
After placing the goods in the AlzaBox, notify the customer with a request to quickly collect the package.
Customer collects the order
The customer collects the goods and Alza.sk invoices the online shop for the rental of the box in the AlzaBox.
How Can Your Online Shop Join?
Easily. Contact your carrier who delivers to AlzaBoxes, they will handle everything for you. You can also register your online shop, connect your API and use AlzaBoxes.
We will email you an approved application and further details, including the terms and conditions.
Connect through API
You can connect to our API or get in touch with our technical department if something's not clear.
Use AlzaBoxes
Once connected, you can use our AlzaBoxes for your customers. Quick and contactless order collection.
API - find out how the collaboration works from a technical point of view. API is an open interface that allows your system to reserve space in AlzaBoxes.
If you would like your orders to be delivered to AlzaBoxes, fill out this form and we'll reach out.
How Does It Work?
All you need to do is fill out the form and we will contact you as soon as possible. The AlzaBox location should be available 24/7 and only requires electricity access.Alza pays for the preparation of the electrical connection and provides the installation of the AlzaBox. All we need is your interest and cooperation.
What do we arrange for you?
We prepare the spot
We install and launch the AlzaBox
We provide follow-up services
24/7 support over the phone
What does an AlzaBox need?
Visible place where it is possible to park a car temporarily
Area of at least 5 x 1 m, ideally already paved
Electricity access 230 V
Availability for the public and suppliers 24/7
What does an AlzaBox look like and what are its dimensions?
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