Leave it all to us
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Delivery to selected locations
in the Slovak Republic
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We deliver all week long
Mon-Sun from 8:00-20:00
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We will get your appliance to your home
and unpack it for you -
We can install your appliance
or TV on the wall *
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We will clean up packaging material
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We will then take away
the old appliance
* All additional services are provided by AlzaExpres. We cannot guarantee the full range of services if AlzaExpres is at full capacity and delivery is carried out by an external shipping company. The service cannot be purchased via the mobile app.
What do I need to do before the installation?
A new TV does not include a TV mount, so it must be ordered separately. Without a compatible mount, it won't be possible to install your new TV on the wall.
How does it work?
- We unpack the TV and the customer specifies the exact place where he or she wants the TV to be installed on the wall.
- We use a detector to check whether it is possible to drill safely into the wall in the given place.
- We choose a suitable anchoring system (anchors, etc.) according to the wall material.
- We carefully measure everything, drill holes and install the TV mount.
- We show the customer the options of the mount and then install the TV.
- We connect the TV to the power supply and the antenna or Wi-Fi.
- We perform basic setup and show the customer its basic features.
- The customer keeps the packaging material for at least 14 days (in case he or she wants to return the goods during this period).
- From 1 November to 1 April, we do not plug in the TV due to low outdoor temperatures (the TV must be allowed to reach room temperature, otherwise you risk damaging the device).
What does the service include?
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Consumables used for the installation (anchors, dowels)
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Wall mounting, basic cleaning
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Basic antenna and cable connection
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Basic TV setup
Service terms and conditions: You must have purchased a TV and a TV mount compatible with the TV and the wall, a power supply within reach of the TV power cable.
Where can I find the service?
In the product detail, click on the TV Wall Installation option.
Check availability
Enter your postcode and check if we can provide the service to your address
The service at this postcode location is available!
We are sorry, the service at this postcode location is not available.
Frequently Asked Questions
How much is the service?
The service costs €77.99 (including VAT) and includes:
- Consumables used for the installation (anchors, dowels)
- Wall mounting, basic cleaning
- Basic antenna and cable connection
- Basic TV channel setup
Are you going to install the TV on my wall as soon as the TV is delivered?
Yes. After purchasing the TV, you will be contacted by our call centre operator, who will arrange an installation date with you.
How do I choose the installation date?
The installation is usually performed the day your order is delivered. You can select the installation day during the checkout process or change it when we contact you by phone.
I am very busy, is it possible to arrange an installation date for the weekend?
Yes. You can arrange the date according to your needs with the help of our operator. We perform installations every day, including weekends.
I have a TV wall mount from my original TV, do I still have to buy a new one from you?
No. We can also use your original TV mount, but you need to make sure that it is compatible with your new TV. Please check its load capacity and spacing of the mounting holes.
Does the service include a satellite antenna setup?
The service does not include the connection of a satellite and other devices (e.g. game consoles etc. ) to your TV.
I have a plasterboard wall, is it possible to use a folding mount?
Yes, but the weight of the TV and the mount type need to be taken into account. The mount must ALWAYS be attached to a metal sheet profile. For this reason, the TV may not be installed exactly where you want it.
Does the service apply to products ordered from external warehouses?
Unfortunately, not yet. We are unable to offer the shipping options and follow-up services listed here for products shipped from external partner warehouses.
Haven't found an answer to your question? Contact us!