Visit our branch. You can find us at 43 locations in the Czech Republic.
Take advantage of the advice of our experts when you visit. Reliable and fast delivery to any branch in the Czech Republic. Thousands of items in stock in our branches.
Branch benefits
Fast pickup and delivery
You can pick up the goods in stock within 30 minutes of ordering . Other items will be ready within a few hours..
Free delivery or 45 CZK
Delivery to the branch is free, if you have an active AlzaPlus+ service, if you do not have a service you will pay 45 CZK for delivery.
Take advantage of our services
Come in for a consultation with our experts, or take advantage of out services like extended warranties, no-rise payments and more.
Free coffee and the other benefits
At the most branches, you can get free coffee, dispose of e-waste, claim goods, use the redemption services, etc.
AlzaWall
Self-service purchase
Thousands of items immediately available for purchase
Pick up from the app
Free Wi-Fi
Technical advice
Financial services
Service
Open at the weekend/p>
Wheelchair access
Payment by card
How do I find out which goods are in stock at a particular branch?
In any category on Alza.cz you can use the filtering in the left column in the section Availability - In stock at branch and choose yours. On the pages of each branch you will also find a link to all the goods in stock at that particular branch.
Goods in stock at branches
On average 1,000+ products in stock at branches
You can buy some of the most popular products in stock at all branches immediately.
FAQ
Can I come to the branch for advice?
The branches are fully staffed with expert staff who are happy to answer any questions you may have, whether about products, services or delivery methods.
Jwhat are the benefits of buying from a branch?
We have thousands of items in stock at our branches Goods in stockthat are immediately available for purchase. Many of the products on display, such as. phones or laptops, you can try them out at the branch, our expert staff will be happy to advise you on the choice and if you buy the goods, you pay no extra shipping charges. Another new feature is the self-service AlzaWall for faster release of small goods. For your maximum convenience, we also offer free quality coffee at every branch.
What services do you offer at the branch?
We offer a wide range of support services at the branch so that you can tailor your purchase to your exact requirements. For your satisfaction, we can arrange a warranty extension, immediate product replacement or installation of protective glass on your mobile phone. Among the financial services, you'll find the option to buy on hire purchase, thirds or lease through Alza Neo. And for those who need to fully rely on the goods, we offer insurance against breakage and theft or after-sales service. For more information and a list of all services offered, please visit our website here.
How can I pay for the goods?
We offer various forms of payment so that every customer can find their own way. You can pay by cash, card or cash on delivery. Alternative forms of payment are also available, such as cryptocurrency, instalment or thirds payment, and we also offer lease or invoice purchase for businesses. For more information, please visit here.
Can I make a complaint at the branch?
Yes, we accept complaints at the branch and will be happy to help you replace broken goods. You can make a claim online here or directly at the branch via a self-service kiosk. Don't forget to bring your purchase receipt or order number with you.
