Reviews SENCOR SRV 9020BK
Interested in reviews of SENCOR SRV 9020BK? It got 4.5 out of 5 stars from our customers. Find specific customer reviews of SENCOR SRV 9020BK below. We will appreciate if you also share your experiences with SENCOR SRV 9020BK after purchasing.
User Reviews
RAMAGO.NET Ltd., organizační složka, Praha 3
Rated 30/08/2026, variant SENCOR SRV 9085BK
Verified purchase
We would certainly not buy it again and definitely wouldn't recommend it.
When it works, it vacuums
He can mop
The maps get deleted at certain intervals, so you have to map the flat again and again and re-set how it should behave in individual rooms.
Although the map can be saved, if it gets deleted, the saved version is deleted too - you can't download and back it up.
Even though the map is fine, it still bumps into things even in places where it has already verified the layout many times.
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Václav, Čakovičky
Rated 03/08/2026, variant SENCOR SRV 9085BK
Verified purchase
Lots of accessories, docking station included in the price.
perfect cleaning
I was surprised by how effective the mopping is
base included in the price
are not
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David, Praha
Rated 23/05/2026, variant SENCOR SRV 9085BK
Verified purchase
At the right price (meaning on sale: )) this vacuum cleaner, despite the failed application, definitely makes sense. There are not many alternatives that include a "walking" station; )
He's vacuuming: -)
Price/performance ratio
App
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Roman, Brno-Žabovřesky
Rated 28/04/2026, variant SENCOR SRV 9085BK
Verified purchase - review from a price comparison website
Once he got stuck under the radiator and once he couldn't manage his legs from the chair in the kitchen for about 5 minutes.
A good robotic vacuum cleaner
Easy to use
He can handle obstacles. the clothes dryer rack was able to climb over
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Jakub, Praha 4
Rated 22/04/2026, variant SENCOR SRV 9085BK
Verified purchase
The second robotic vacuum cleaner from Sencor. Leaving aside the app, which I chose not to use for the sake of maintaining my mental health, I have no complaints about the main feature i.e. vacuuming. I've used a wiper once and I'm not comfortable with these types of robots, but I didn't buy it because of that. Great price-performance ratio.
Output
For all surfaces
Handles softer carpet
Vacuum cleaner suction tank
Connecting the robot to the phone is a nerve-wracking process
The iOS app is terrible
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Reply from Alza
04/05/2026
Hello, thank you for your suggestion, on the basis of which the supplier contacted us and would like to respond below.
"Hello, if you are unsure, you can contact our colleagues at [email protected] who will be happy to help you connect your vacuum cleaner. Regards Team Sencor"
Please do not hesitate to contact us in case of need. Thank you and have a nice day, Ondřej - Alza expert
Jan, Plzen
Rated 09/04/2026, variant SENCOR SRV 9085BK
Verified purchase
The price/performance ratio surprised me, decent performance for the price, it vacuums my home daily.
Tyua support
Accessories
Setting up each room
Sometimes he misses home
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Lucie, Česká Třebová
Rated 29/03/2026, variant SENCOR SRV 9085BK
Verified purchase
The Sencor robotic vacuum cleaner is great. It is my second vacuum cleaner and I am completely satisfied with it. Vacuums and wipes the whole apartment beautifully. Sometimes he seems to move chaotically, but that doesn't matter when he cleans up. The app is very user-friendly and allows individual settings for mopping and vacuuming power. It allows either one or the other. At the same time, the app keeps track of the lifespan of individual parts (filters, mop, ...) so I know when to replace them. The app allows you to schedule cleaning times, frequency of emptying the collection bin, adjusting individual rooms on the map, marking areas where not to vacuum or mop. So far I have nothing to complain about.
vacuums very well
mopping
automatic vacuuming
communication in Czech
applications in Czech
spare parts in the package
I didn't find
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Štěpán, Hrusice
Rated 29/03/2026, variant SENCOR SRV 9085BK
Verified purchase
It works, but this vacuum cleaner isn't even worth the lower price. Another brand next time. Mostly because of the app.
The extraction station works
Vacuums worse than previous robo vacuums. Leaving crumbs behind
The Sencor Home app is an absolute tragedy. Either it doesn't react to clicks, or it does something completely different (e.g. it drops the vacuum cleaner into a different room than you have marked) or it just does nothing, even though it graphically reacts. The vacuum cleaner disappears from it from time to time
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Jakub, Karlovy Vary 1
Rated 24/03/2026, variant SENCOR SRV 9085BK
Verified purchase
It is the first robotic vacuum cleaner I have ever purchased and I will not consider another option in the future. Great app, pairing without any problems and after mapping the area it's really a standalone unit.
Orientation in space
Precision cleaning
It is not lost
Sometimes he has a problem with the threshold, which at other times he crosses without any problem.
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Veronika, Stěbořice
Rated 08/03/2026, variant SENCOR SRV 9085BK
Verified purchase
The vacuum cleaner vacuums and mops well, it's quite quiet, it just gets a little lost sometimes and takes a while to recover where it's actually supposed to go 😄 I still recommend it, I'm happy with it 😊
Quiet
Wipes well
Battery life shorter
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