Hello, thank you for your review and we are sorry to hear about your experience. This is definitely not normal behavior. According to the description, the problem may be a loss of wifi signal during map creation or vacuuming. If the problem persists, try running the robot on a mobile hotspot without using wifi. If everything works, you probably need to change the wifi settings or fix the problem with the lack of signal. Alternatively, you can contact the manufacturer directly at
[email protected] and they will try to help you over the phone.