Hello, thank you for your review, based on which the supplier contacted us and would like to respond below.
"Thank you for your feedback and we are sorry that it was not positive. The watch uses open Android with regular updates. Applications can only be installed via the integrated APPSTORE, where only verified applications are available. The Chat function is an internal, secure communication via European servers and is not related to third-party applications. When installing apps, you can choose to connect via Wi-Fi or mobile data to ensure your child is always available. If the instructions are followed, setup is a matter of minutes. In case of problems, technical support is available at
[email protected] or tel. 244 094 444. The main advantages include a battery life of up to 4 days, a lower price compared to LTE smartwatches and the fact that the child has the device on his or her hand at all times. The watch also measures heart rate and blood oxygenation. Thank you, CARNEO team"
Please do not hesitate to contact us in case of need. Thank you and have a nice day, Ondřej - Alza expert