I ordered a dishwasher with delivery to the shop. I have a 15km commute to the shop. Washer was supposed to arrive in 2 days, next day information, delivery delayed by 1 day. Never mind, I can take it. 3 day order delivered to store. I buy a 3-year extended warranty at the store. Fine, I'll have at least five years without worry. I'm arranging and paying for a ride, with carry-out to the 3rd floor. The dishwasher is built-in, I am ordering a craftsman to install it in the kitchen cabinets. Great everything is going well, looking forward to the new dishwasher. First start of the new dishwasher, the dishwasher starts but crashes into an error. Error F3 and F13. Ugh, I didn't want that, now what? After consulting Whirlpool, I am returning the dishwasher within 14 days to Alza. Need to take the dishwasher back down from the 3rd floor, arrange to take it to the shop again. I need the dishwasher, I'm arranging to order a new one, with the understanding that it will be here in two days. Next day report, delivery delayed again by another day. Oh yeah again, why do they promise when they are unable to deliver, why ? 3 day report, the dishwasher is in the shop. Great, I'm arranging and paying for a ride, return to the third floor. I'm unpacking the dishwasher in the apartment and getting it ready to install in the line. On inspection, the dishwasher crashed into the side of the door. What is that? Can you hide it? It won't, it's in a place where it can't be hidden. Noooooo, he can't be serious, what's that supposed to mean. I'm calling Alza. Answer - we're sorry. If you want to claim the dishwasher, we can do a collection, but only after 4 days. What? How about in four days? I need it now, I have money for 2 car washes that you haven't returned yet. I need a functional kitchen. Answer, I'm sorry, we have rules. Aha so thank you, I paid 4 thousand just for the removal of the dishwasher and the arrival of the craftsman for the installation. And you're sorry, you've put me at ease. Buying a dishwasher from Alza was not a success at all, just a bad dream. Please comment, thank you