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Job offers within the departmentCustomer care

2 vacancies

We are in charge of doing the most important thing - satisfying customers. We do our best to meet their needs.

A photograph of our employees from the Call Centre

  • We're on the Phone

    We know how to give the perfect customer experience, even when handling up to 9 thousand calls a day.

  • We Respond to Emails

    We do our best to write responses as quickly as possible. We are available through the online chat and the contact form.

  • We Report Bugs

    We are the link between the company and the customer. We have an overview of what our customers and the company are saying, and that's why we can continually improve our services.

  • We Take Care of Orders

    We ensure that all of our customer orders are dealt with in a timely manner.

  • Up-to-Date

    We regularly update our social network profiles so that we stay in contact with our customers everywhere. 

Job offers within the department: Customer care

Customer Care Specialist HU junior - Komárno

Customer care
Lokalita: SK

Customer Care Specialist Junior - CZ/SK Poprad

Customer care
Lokalita: SK
Other positions

This is Us

All of us won't fit here, so we'll introduce some members of our team.

  • Lenka Bartizalová

    Lenka Bartizalová

    CC Manager

    I joined Alza in September 2019 and I am happy to say that the sheer enthusiasm and energy within the company is just magical. I love how fast we can change things and I love the wonderful people here. We work together as a team and do everything we can to provide our customers with the best, five-star service. We are looking for more like-minded colleagues, so go ahead and join us today 😊

  • Sára Zajíčková

    Sára Zajíčková

    Teamleader CX

    I started working at Alza in 2017 as an Operator. Since then, I've become a Leader of the Complaints Department and two small additional departments. I've gained a lot of experience and improved my skills while working at Alza.

  • Vojtěch Mareš

    Vojtěch Mareš

    Teamleader Back Office

    During my time at Alza, I have been able to try out so many processes that many people do not manage to see during their whole careers. Alza has the power to change from one minute to another, which is probably the thing that I enjoy the most. Besides my family and friends, what keeps me happy is sugar and dancing.

  • Daniel Görner

    Daniel Görner

    Methodologist - Coach

    I joined Alza mid-2018 as an operator. After a few months, I was offered the Team Leader position, so I had the opportunity to lead the team throughout the 2018 season. I now work for the Methodology for Alza. I am in charge of teaching and innovating the processes and procedures of our operators. At the same time, I am responsible for improving the overall communication with our customers. So if you join us at a Call Centre, we will definitely meet and I'll be happy to teach you everything.

Why Work with Us?

  • We are the centre of the company.
  • We never get bored, our work is very diverse.
  • We are involved in the success and processes of new projects.
  • We are open to new ideas.
  • We do not expect you to be an IT expert - we'll teach you everything.
  • It's beneficial to have a good
    a sense of communication and good grammar skills.

Join the team

Did you not find a position, or are you looking for a tailor-made position?

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The controller for personal data is Alza.cz a.s., Company ID 270 82 440. Your personal data is processed to occupy the appropriate position (and possibly another position) with a suitable candidate. The personal data you provided (including your CV) are necessary for the decision to conclude a potential employment contract (the legal basis of the processing).
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