Dobrý den, pořídili jsme synovi hodinky Carneo Guardkid 4G, 2 týdny normálně fungovaly a teď je syn nedokáže zapnout. Je schopen přijímat hovory, ale není schopen sám volat nebo se dostat do aplikací. Tlačítko spuštění nereaguje, displej nereaguje. Zkoušela jsem restartovat na dálku, potom hodinky spustil, ale až zase hodinky odložil a chtěl znovu zapnout, znovu žádná reakce. Máme již druhé, u prvních se rozbil displej a teď takový problém. Nemůžete mi poradit, čím to může být? Děkuji.
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