Dobrý den, před asi dvěma týdny jsem u vás objednal propisky, ale dorazily mi trochu jiné, než jsem objednal – nebyly průhledné, ale lehce „tónované“. Myslím, že měly dokonce i trochu jiné označení než ty, které nabízíte na e-shopu (objednané: BL-G2-5-L-S3, dodané: BL-G2-PLS5-L.). Propisky jsem tedy vrátil s tím, že se pravděpodobně jednalo o chybu, a objednal jsem je znovu. Bohužel mi ale přišly opět ty samé, tedy nesprávné. Chtěl bych se proto před případnou další objednávkou zeptat někoho přímo z Alzy, zda už je problém vyřešený a zda máte skutečně skladem správný typ propisek. Bohužel ale vůbec nevím, jak se na někoho z Alzy obrátit, protože ten „stupidní AI bot“ k tomuto účelu očividně není příliš použitelný. Děkuji za pomoc.
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