Dobrý den, po týdnu provozu začalo hrčet v hlavici na vysávání, kartáč se přestal protáčet. Při vyjmutí vypadlo z hlavice kolečko, které bylo zlomené, nejspíš se jedná o dílek, který kartáč drží z boku v hlavici. Netušíme, kde nastala chyba, vysavač nám nespadl, zacházíme s ním opatrně. Můžete mi prosím poradit, na koho se obrátit ohledně náhradních dílů, případně zda máme nárok na reklamaci? Moc děkuji.
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Alza.cz a. s., Company identification number 27082440, uses cookies to ensure the functionality of the website and with your consent also to personalisage the content of our website. By clicking on the “I understand“ button, you agree to the use of cookies and the transfer of data regarding the behavior on the website for displaying targeted advertising on social networks and advertising networks on other websites.
We use 8 categories of cookies on our website:
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You can revoke your consent to the processing of cookies. In connection with our company's cookie processing, you also have the following rights: the right to access cookies, delete, modify, supplement and correct them, restrict processing and the right to lodge a complaint with the Office for Personal Data Protection. Read more about your rights.
For even more detailed information about how we process cookies, please see our Personal Data Protection Policy.
