After my Logitech G935 gaming headset went out, I was looking for a new and better quality headset, and this headset caught my eye as I got a recommendation for it. I only had the headphones for 3 days, then I had to return them. I didn't expect such a horrible experience. The first unpleasant surprise awaited me out of the box. For the fact that the headphones cost 4.5 thousand, the package is very poor and apart from the headphones themselves, USB dongle, manuals, microphone, microphone pompom and a completely pointlessly short 0.5m USB C charging cable, there is nothing else in the package, no spare foam earpieces, no bag to carry the headphones, or any other accessories, just nothing. When I turned on the headphones, another snag awaited me, at first I thought they were broken or completely discharged, as I pressed the power button, and nothing. only after a bit of research and searching on the net I found out that it is necessary to hold the button for about 5 seconds and only then they turn on. Another unpleasant surprise awaited me when I connected the headphones to my PC. I tested the headphones on a laptop and then on a desktop PC. After installing Ngenuity on both devices, I found that the laptop refuses to install the DTS drivers from the program, so I can't turn on surround sound or use the equalizer, and every time I connect headphones, a message pops up asking me to install these drivers (tested on two different NTBs with different versions of Windows). On a desktop PC, the drivers installed OK. Ngenuity's headphone control software is absolutely terrible, often not even recognizing that the headphones are connected. If it recognizes them, there is absolutely nothing to set in the program except the battery indicator, microphone off and on, DTS surround sound and a simple Equalizer. So I tried the headphones with DTS surround sound on and off and the equalizer set, and they don't sound too bad. I've tried a few FPS, TPS and RPG games and the sound is quite good and clear, and when you turn on DTS it's quite good surround sound. But what is absolutely inexcusable and made me not even think about keeping the headphones is that the headphones very often drop the signal, even though the dongle has a direct view of the headphones and is less than 0.5m away from it. The headphones dropped out 4 times in the 3 days I had them, each time it was about 5 seconds of signal dropouts, when the dongle went out, the headphones disconnected from the PC and then reconnected, but unfortunately the Ngenuity program no longer recognized them and it was necessary to turn off the software, disconnect and plug in the USB dongle and turn on Ngenuity again and turn on the equalizer in it, as it always shuts down after a dropout for some reason. And unfortunately, according to the internet, I am not the only one to whom these headphones do this.