I tested the vacuum cleaner for 3 months. Unfortunately, the result is a negative review. The main blame lies with Rowenta support, apps and price. During the first mapping, the vacuum cleaner bumps into the furniture quite a lot with the bumper, but given the first switching on and exploring the terrain this is understandable. After mapping, the rooms can be divided and named. If you are unlucky like me that the rooms can't be renamed or split, the support will tell you - delete and remap everything. In my case I had to map 3 times.
When you have a map, divided rooms, named rooms, mop-free zones, forbidden zones, you think you have won and everything will work as it should. I don't know how it happened, but the vacuum cleaner went into a restricted zone and of course it got stuck and there's been a beautiful deep claw mark on the vacuum cleaner ever since (knock of wood, I'm happy). So again to Rowenta support and their response - delete everything and create the whole map again. From time to time, it scrapes against the moldings around the walls and the covers on the ends of the moldings tear out (with a normal vacuum cleaner, I was unable to tear it off). I had to glue all the end caps on the rails.
When the vacuum cleaner approaches an obstacle during suction, it slows down and lightly touches it. That would be fine, but I have a Lack table from Ikea under my TV and the vacuum cleaner spits it into the legs of that table at full speed almost every time. Even though the foot is visible on the map. When I confronted support with this, their response was just a copied list of sensors that the vacuum cleaner has. The vacuum cleaner also does not see the chrome legs of the couch, it can understand that it crashes into the legs, but then it does not even remember that there is an obstacle and during the next vacuuming it crashes into it at full speed. If only he'd slowed down and touched it slightly because last time he crashed into something there, but no, that's asking too much from Rowenta. at full speed, it's gonna hit the chrome leg and make everyone on the couch feel the impact. In case you are standing WITHOUT MOVEMENT at the stove and the vacuum cleaner avoids you once and the second time it hits your heel at full speed, it is sad and even quite painful when you are not expecting it. Watch out - he can't see the toes of your feet and may think it is a threshold and try to cross them but he should see the heels. It's nice that the vacuum cleaner can remember several floors but unfortunately it doesn't tell you whether it's 90% or 25% full. So you don't actually know if it's charged enough to vacuum a particular floor. Thanks to the lack of a charge percentage, you don't even know what condition your battery is in. With competing vacuums, you know that the vacuum cleaner needs to be at 60% battery when you're done cleaning. Based on this, you can estimate whether the vacuum cleaner can vacuum another room or not. The app calculates the life of the brushes and alerts you when you need to buy a new one and replace it. I got 3 different main brushes for the vacuum cleaner. Unfortunately, the app developers did not count on this option. I have a bristle and silicone brush, a silicone brush, and a furry brush. Example - I use a brush with bristles and silicone for about 48 hours, then I decide to use a hairy brush and a problem arises. If I don't reset the counter, the furry brush will look like it's done 48 hours of work. The solution is simple - reset the counter. But that doesn't solve everything either. So I will use the fluffy brush for maybe 130 hours and then decide to put the bristle brush and silicone brush back on. And there's another problem - when I reset the counter, the vacuum cleaner will claim that the brush is brand new, but that won't be true because this brush has already had 48 hours. The brushes should be changed according to which type of brush I need at the time, so the only option is to write on a piece of paper how much of which brush is untwisted. (a fortune teller should last 300 hours of work). There's no other way to tell. Wiping..: -D Rather, it only slightly wets the floor. He definitely can't wipe. At least he's good at vacuuming. It is a pity that I can no longer return the vacuum cleaner. I regret paying for the extended warranty. The only way to get rid of it is at a second hand market under the price. For those of you who have read this far, I recommend avoiding Rowenta, it's not worth the money. Buy a Niceboy Charles i7 for 6 000 CZK and you will be much happier. It is cheaper by 8 000 CZK than Rowenta, smarter, and the service will do the same. In my opinion, the advantage of Rowenta for 14 000 does not exist. In my case, this was the worst purchase in 2022. After this negative experience, I will not buy even a regular "dumb" handheld vacuum cleaner from Rowenta anymore.