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Second-Hand Goods

Looking for affordable yet fully functional products?
You're in the right place.

Save money and explore the world of unsealed, like new, or used goods. Still hesitant? No worries. You have 14 days to get acquainted with the product, during which you can return it. Simply fill out an online form and drop the product off at an AlzaBox. See the return instructions here.


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Unsealed

  • Full 24-month warranty as with a new item.
  • Only unsealed or tested products.
  • Complete accessories as with a new item.
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Zánovní

Like New

  • We offer you a 21-month warranty.
  • Wear and tear caused by normal use.
  • Almost always comes with complete accessories.
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Použité

Used

  • We offer you a 12-month warranty.
  • Wear and tear caused by prolonged use.
  • Includes only the essential accessories.
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The stated warranty periods apply to both business customers and end consumers.

What condition will you receive the goods in?

Unsealed, like new, used... What does it all actually mean in practice?

Mobile Phones

Do phones in this category have any visible defects or damage, such as a cracked screen or scratches??

Unsealed products are free of defects, the only difference between new items and Unsealed products is usually the packaging. As for Like New phones, the customer may have used them for a short period of time, so they may have minor scratches. Used products may have more numerous or more serious cosmetic defects, but they are still fully functional.

How does functionality and performance of used mobile phones compare to new ones?

All mobile phones in this category are always fully functional, matching the performance of new phones. Cosmetic flaws don't affect the devices' functionality in any way.

What is the battery life of phones available in this category?

The battery capacity of Used or Like New electronics may be slightly reduced.

Do second-hand mobile phones include all the accessories?

Yes, phones in this category always come with a full set of accessories. In some cases the previously used devices may include non-original replacements.

Will I get a warranty on a phone from this category?

Unsealed phones are pretty much new, so we offer a full 24-month warranty. Like New items come with an almost complete 21-month warranty. And since even Used mobile phones are fully functional, we offer a 12-month warranty on them..

What is the condition of second-hand phones and why are they so popular?

The Used category doesn't include any items with chipped corners, edges, or other significant physical defects. So you don't risk getting a phone with a cracked screen or enclosure or a phone so dirty it's impossible to clean up.

Tablets

Do second-hand tablets have any visible defects or damage, such as a cracked screen or scratches?

Unsealed products are free of defects, the only difference between new items and unsealed products is usually the packaging. As for Like New phones, the customer may have used them for a short period of time, so they may have minor scratches. Used products may have more numerous or more serious cosmetic defects, but they are still fully functional.

How does functionality and performance of second-hand tablets compare to new ones?

All tablets available in this category are always fully functional, matching the performance of new tablets. Cosmetic flaws don't affect the devices' functionality in any way.

Will I get a warranty on a used tablet?

Unsealed tablets are pretty much new, so we offer a full 24-month warranty. Like New items come with an almost complete 21-month warranty. And since even Used tablets are fully functional, we offer a 12-month warranty on them.

Used tablets are definitely not junk. Why is that?

The Used category doesn't include items with chipped corners, edges, or other significant physical defects. So you don't risk getting a tablet with a cracked screen or enclosure or a tablet so dirty it's impossible to clean up.

Gaming PCs

Do I risk getting a reduced performance if I buy a gaming PC from this category?

No. Unsealed, Like New, and Used gaming PCs have the same performance as new devices.

What is the condition of the cooling systems in these gaming PCs?

Just like their performance, the cooling in these PCs is fully functional and efficient.

Do second-hand gaming PCs have any visible defects?

Unsealed gaming PCs are free of defects, Like New systems may have minor scratches, and Used devices can have more prominent or numerous scratches, but these cosmetic defects do not in any way reduce their functionality.

Laptops

What is the battery life of second-hand laptops and MacBooks?

The battery capacity of Like New or Used electronics may be slightly reduced.

What is the condition of the keyboard and touchpad, connectors, and screen of second-hand laptops and MacBooks?

All the mentioned components are always fully functional, just like in a new product. Like New and Used items might have some cosmetic flaws like scratches, dents, or minor dirt, but these don't affect the functionality of the device..

Will I get original accessories with a second-hand laptop/MacBook?

Laptops and MacBooks always come with fully functional, original, and complete accessories. The packaging material is original only with new and Unsealed items; Like New and Used laptops come in a replacement box.

What is the condition of second-hand laptops?

The Used Goods category for laptops doesn't include units with heavily chipped corners or significant mechanical damage. Therefore, you won't receive a laptop with deep scratches or a keyboard imprinted on the screen or a device marred by unremovable dirt.

Graphics Cards

Do second-hand graphics cards have any visible physical damage?

Physical deformation, cracks, or damaged connectors? Absolutely not. Our second-hand graphics cards have no significant flaws that could affect the functionality of the product.

Can I expect graphics cards in this category to be fully functional?

We guarantee the functionality of our used products. Unsealed graphics cards are basicaly new, so we offer a full warranty of 24 months. On Like New goods, you will receive a near-full warranty of 21 months. And because even Used graphics cards are fully functional, we will provide you with a warranty of 12 months.

Smart Watches

Will I be able to tell that someone else owned the smart watch before me from the condition of the display or strap?

Unsealed smart watches show no obvious signs of wear; if there are any flaws, they're very minor scratches. Like New and Used items may have some cosmetic imperfections, like scratches or scuffs, but they do not affect the device's functionality.

What is the battery life of second-hand smartwatches?

The battery capacity of Used or Like New electronics may be slightly reduced.

Will the sensors and other monitoring functions of second-hand smartwatches work as well as in new products?

Yes, Unsealed, Like New, and Used smart watches are all fully functional, just like new products.

Second-hand watches show time just as well as new ones. What's their real condition?

The Used Goods category for smart watches doesn't include devices that can't be used normally, for example, due to a missing strap or charging cable. Additionally, you won't find any smart watches with a cracked display in this category.

TVs & Monitors

Can second-hand TVs and LCD monitors have worse image quality or other visible defects, such as dark spots or backlight problems?

Second-hand TVs and LCD monitors are fully functional just like new ones. We offer unpacked, like-new, and used TVs without any image defects, but at more affordable prices.

Can I expect functional ports and interfaces with a TV/LCD monitor from this category?

Yes, all ports and interfaces on second-hand TVs and LCD monitors are fully functional. The only defects are cosmetic, such as scratches and dents around the ports.

Do TVs and monitors in this category have damaged bezels?

For Unsealed items, the defects are minimal. Like New products may have minor cosmetic flaws, such as subtle scratches on the bezel or screen. With Used TVs or LCD monitors, you'll encounter more signs of wear and tear, but even so, they are fully functional and perfectly suitable for watching your favourite movies or playing games.

What is the real condition of these second-hand TVs and monitors?

We do not sell TVs and monitors with image defects, cracks, or grooves on the display. You can rest assured that any device you buy will be well-maintained and fully functional.

Wireless Headphones

Will I receive new ear tips/ear pads if someone else has worn the wireless headphones before me?

The ear tips and ear pads included with your pre-owned wireless headphones will either be brand new or have been thoroughly cleaned and disinfected to meet our high hygiene standards.

Can previous use affect the sound quality, connection stability, or battery life?

The sound quality of used wireless headphones is balanced, distortion-free, and the connection is as stable as with new items. The battery capacity of Used or Like New electronics may be slightly reduced.

What is the real condition of these second-hand headphones?

The Used Goods headphones category doesn't include units with cracks or dents on the charging station or earpieces, or marred by unremovable dirt. You can be sure that you are getting a well-maintained, functional device.

Game Consoles

Can I expect fully functional buttons, controllers, and connections if I buy a second-hand gaming console?

Yes, our second-hand gaming consoles are undamaged and fully functional, just like new ones.

Does a Used or Like New gaming console have all the accessories that are offered with a new product?

The packaging of Used or New gaming consoles includes all the necessary, fully functional accessories. Used products may have non-original cables.

What condition can I expect with a second-hand gaming console?

Unsealed products are free of defects, the only difference between a new unit and an Unsealed device is usually the packaging. As for Like New gaming consoles, they may have minor scratches, as the previous owner may have used them for a while. Used gaming consoles may have more numerous or more serious cosmetic defects, but they are still fully functional.

Major Appliances

Is there any risk that second-hand major appliances might perform worse than a new product?

Major appliances in this category are fully functional, just like new items, and have no functional defects. If the product has been damaged in any critical area, it always undergoes inspection at the service center to determine its suitability for further use.

Should I expect any defects?

Items in the Unsealed category are free of defects; the only difference between a new item and an Unsealed one is alternative, non-original packaging. Like New major appliances may have minor cosmetic flaws, slight scratches, or dents on the surface. Used washing machines, dryers, dishwashers, and refrigerators may have more numerous or serious surface-level cosmetic imperfections, but they are still fully functional.

Coffee Machines

Will a second-hand coffee machine be fully functional in all respects?

Yes, coffee machines in this category are fully functional, just like new ones.

In what condition will I receive a coffee machine if I order a product from this category?

Used goods may have more serious cosmetic defects, such as internal dirt or larger scratches. However, these defects do not prevent the device from working properly. We don't sell mechanically damaged coffee machines and products without important accessories that are required for proper operation of the device.

Printers

Is there a risk that a second-hand printer might perform worse than a new product?

Used Goods printers are fully functional, just like new ones, and do not have any functional defects. If the product has been damaged in an important area, it always goes through a check by a service center to determine its suitability for further use.

Should I expect any defects?

Items in the Unsealed category are free of defects; the only difference between a new item and an Unsealed one is alternative, non-original packaging. Like New printers may have minor cosmetic flaws, slight scratches, or dents on the surface. Used printers may have more numerous or serious surface-level cosmetic imperfections, but they are still fully functional.

Is a toner/cartridge included with the printer?

Unsealed and Like New printers do indeed come with a toner or cartridge. However, for Used devices we remove them to prevent any potential damage.

Checked: Satisfaction Guaranteed Label

What do you get when you purchase a product with the Checked label?

Peace of mind knowing that it's in perfect condition. We take great care to ensure that your order arrives in pristine condition. That's why we pay extra attention to the quality and condition of packaging, especially for hygiene products. In these cases, we prefer to conduct an extra check to ensure that the contents of the package are intact. If we encounter damaged packaging, we have our technicians thoroughly inspect the product, repackage it, and label it with the Checked sticker. Only then do we send it to you. Let us take care of the worries so you can fully enjoy your new product.

The 3 pillars of Checked products:

  • Full warranty, just like a new item.
  • Complete package contents and accessories.
  • The product has not been used and is like new.
Záruka kvality

Can I receive a non-functional or hygienically contaminated product?

Everything undergoes a thorough and rigorous quality and functionality check. This may involve a product that a previous customer has unpacked, inspected, and returned. This is where our team of experts comes in. The Checked label guarantees that this product is unused, fully functional, clean, and in short, like new.

For which products can I expect this thorough inspection?

You will find the Checked label mainly on hygiene products. We understand that the use of such products is of an intimate nature. That's why we take extra steps for your satisfaction. This includes toothbrushes and water flossers, razors and epilators, baby products (such as breast pumps), or manicure and pedicure products.

Perfumes

What is the condition of second-hand perfumes?

Occasionally, we receive returned perfumes that have been tried and then returned by the previous owner. In such cases, we meticulously inspect the fragrance to ensure that only an imperceptible amount of liquid is missing. If we determine that the product has been used beyond a mere test, we will not resell it. Therefore, you can be assured that all perfumes you purchase from us are in the best possible condition.

How long does a used perfume last?

Pre-owned perfumes purchased from us will provide you with a beautiful and lasting fragrance for a long time. In this regard, they are no different from their brand-new counterparts. Since we store them under proper conditions, they will last 3 to 5 years. However, for some perfume models, it is generally understood that they begin to lose their fragrance about a year after the first use. With us, returned perfumes are only kept for a short time. They typically find a new owner within 2-3 months.

Clothing, Shoes & Sports

Unsealed Clothing

Unsealed clothing has not been worn by anyone before you. It may have been tried on but is free of any signs of damage. Imagine a regular brick-and-mortar store where you try on clothes from the racks in fitting rooms. In such stores, there is clothing on the racks that it would be difficult to count how many people have tried on before you. Our unboxed products are similar, but the number of people who have tried them on is significantly lower.

Like New Clothing

Like new clothing may have minor cosmetic defects, such as light scratches, but nothing that in any way affects their quality or functionality. You can be sure that you will not find any items in our selection that are damaged or cannot be brought to a perfect hygienic state.

Used Clothing

Used clothing shows signs of normal wear, such as abrasions or fading. However, these pieces are fully functional and ready for their next adventure. You can be sure that you will not find any items in our selection that are damaged or cannot be brought to a perfect hygienic state.

Unboxed Footwear

Unboxed footwear has not been worn by anyone before you. Someone may have tried them on, but they show no signs of damage. Imagine a classic brick-and-mortar store where you try on several different models at once. In the end, you naturally choose the shoes you like the most. However, you have no idea how many people have had the shoes you bought on their feet before you. Our unboxed products are similar, but the number of people who have tried them on is significantly lower.

Like New Footwear

Like new footwear may have minor cosmetic defects, such as light scratches, but this has no impact on their quality or functionality. We guarantee that you will not find any shoes in our selection that are damaged or cannot be brought to a perfect hygienic state.

Used Footwear

Used footwear shows signs of normal wear, such as abrasions or fading. Nevertheless, you can entrust them with your next hike with peace of mind – they are still high-quality, reliable, and fully functional products. You can be sure that you will not find any shoes in our selection that are damaged or cannot be brought to a perfectly sanitary state.

Unboxed Sports Equipment

Unboxed sports equipment has not been used by anyone before you. It may have been tried out, but it is free of any signs of damage. Remember, for example, your last experience at a regular brick-and-mortar store. You try on the goods in the fitting room, but you don't know who has tried them on before you. Our unboxed sports equipment is similar, but the number of people who have tried it on is significantly lower.

Like New Sports Equipment

Like-new sports equipment may have minor cosmetic flaws, such as slight abrasions, but its quality and functionality remain unchanged. You can be sure that you will not find any sports equipment in our selection that is damaged or cannot be brought to a perfectly sanitary state.

Used Sports Equipment

Used sports equipment may have signs of normal wear and tear, including abrasions or some faded colours. However, it remains fully functional and of high quality. You can confidently tackle every marathon and win every match. And what you definitely won't find? Damaged, low-quality, or unsanitary goods. That we can guarantee.

Books

Unsealed Books

At our store, we offer books that carry a unique story within their pages. Each book in our selection is carefully chosen and inspected to meet your highest expectations. Unboxed books are like new; they may have been opened and flipped through, but they are free from any damage. It's akin to taking a book directly from the shelf at a brick-and-mortar store.

Like New Books

Like new books may have minor cosmetic blemishes, such as light scuffs on the cover, but their pages are clean, and the text is completely legible. And let's not forget about the story; it's just as captivating as ever. Despite their subtle cosmetic imperfections, these books are fully functional and ready to unfold their tales as soon as you pick them up. Rest assured, you won't find books with significant damage in our selection.

Used Books

Some books serve a little longer and bring joy to more people, which is both commendable and beautiful. Therefore, you may occasionally encounter signs of wear on used books, scars that actually enhance the story they tell. These are traces of everyday use, such as slightly torn covers or pages. We guarantee that each book in our selection is thoroughly inspected to ensure it can serve you just as well as a new one. We do not include books with major damage in our offerings.

Additional services available

Extended Warranty

Enjoy up to three additional years of coverage beyond the standard warranty! We'll repair or replace faulty products free of charge.

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Getting Started

Save time setting up and installing your new product. Let our experts handle it for you!

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MyStyle

Express your individuality and stand out from the crowd. Let us create your unique style and be original!

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Display Protection

Safeguard your phone from damage. Choose a screen protector that suits your preferences. Your display will be protected right from the moment you unpack it.

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Remote Installation

Unsure how to install new software, set up a printer, or remove a virus from your computer? Let our trained technicians handle the configuration for you.

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Gift Wrap

Leave the gift wrapping to us. We'll professionally package your purchase in a beautiful gift box that will delight you and your loved ones.

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