Reviews Philips Sonicare 9900 DiamondClean Prestige HX9992/12
Reviews Philips Sonicare 9900 DiamondClean Prestige HX9992/12
Interested in reviews of Philips Sonicare 9900 DiamondClean Prestige HX9992/12? It got 4.7 out of 5 stars from our customers. Find specific customer reviews of Philips Sonicare 9900 DiamondClean Prestige HX9992/12 below. We will appreciate if you also share your experiences with Philips Sonicare 9900 DiamondClean Prestige HX9992/12 after purchasing.
User Reviews
Michal, Horka nad Moravou
Rated 24/01/2024, variant Philips Sonicare 9900 DiamondClean Prestige HX9992/31
Verified purchase
After training perfect beautifully clean, better than a brush.
The app is also great, it shows the cleaning success rate, shows tips etc.
It takes about a week to get the hang of it. In the beginning, the paste is everywhere: -)
Before cleaning, it is necessary to connect to the charger at least briefly so that a new upcoming cleaning is "established" in the app.
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Martin, Brno 2
Rated 21/01/2024, variant Philips Sonicare 9900 DiamondClean Prestige HX9992/42
Verified purchase
I purchased this toothbrush as a replacement for an older model and the generational leap is huge. I hope it will be qualitative, only time will tell.
Pressure sensor
Application
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Pavel, Děčín
Rated 10/01/2024, variant Philips Sonicare 9900 DiamondClean Prestige HX9992/12
Verified purchase
The brush has a pleasant design that does not spoil anything. In addition, it comes with a nice travel case, into which the toothbrush can be nicely stowed and, in addition, charged through it. I struggle a bit with the feel when cleaning, even though I have the vibration set on low the oscillating bristles tickle my tongue too much and it's quite uncomfortable - it takes some getting used to.
One thing I would criticise about the case is that the head can be placed in it, but only without the protective cover, so this cannot be carried with the brush, it could be useful at times to give the rather expensive head some extra protection.
A big minus then deserves the application and actually pairing and synchronization. Occasionally, the app displays an instruction that is replaced by another instruction before the person reads it. The app started to search for the toothbrush that needs to be switched on (by taking it in hand), but before the pairing was completed, the toothbrush went to sleep again, so the app was unable to complete the pairing -> Paired only after a few minutes, when it managed to catch the interval when to take the toothbrush in hand to wake it up, and when exactly to click the button. This could definitely have been done better.
The manufacturer states that the app does not need to be on when cleaning, that the cleaning data is stored in the brush and can be synchronized afterwards - which I would like. Unfortunately, very often, in fact most of the time when I finish brushing my teeth and then want to download the data in a few hours, the toothbrush connects, but the app claims that there is no cleaning data. So basically nothing is stored. I think that's a pretty big disadvantage. I don't want to brush my teeth and have to keep my phone on with an app on it so I don't accidentally lose data.
The charger is a nice little pancake with some pretty ugly plastic on it. As if it would be a problem to make it nice as one piece to make it look like something.
Guided brushing - helps avoid common brushing mistakes
Practical travel case
Design
The case also serves as a charger
Unsophisticated pairing process
The head can also be stored in the case, but only without the cover
Data transfer between the toothbrush and the app often fails and data is lost
The charger is unnecessarily out of its parts, it could have been made as a nice monoblock.
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Anonymous customer
Rated 09/01/2024, variant Philips Sonicare 9900 DiamondClean Prestige HX9992/42
Verified purchase
We have a family of toothbrushes from Philips in the top Prestige series. 5 in total. Each of them has been in complaint, some even 3 times. Great for brushing teeth when they work, but otherwise they are unreliable junk. They either stop working completely, shut down during cleaning, or start making strange noises and vibrating badly. A warning would be the high claimability on Alza for the unlimited (non-image) edition. If you were hesitant, like I used to be, I would definitely go for the Oral-B iO Series 10, there are no such problems with those. As soon as Philips toothbrushes go out of warranty, we buy Oral-B. Unfortunately, Philips service is even worse. Complaints always take almost a whole month and usually the service only changes the motors, they didn't give us new pieces, so you literally have a new toothbrush that someone immediately tinkered with.
cleans well
Brushing teeth is more fun for children
mobile apps
Pressure and scrub sensor
extremely unreliable equipment
more expensive cleaning heads
Philips service
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Bohuslav, Most
Rated 27/12/2023, variant Philips Sonicare 9900 DiamondClean Prestige HX9992/11
Verified purchase
Cleans teeth beautifully
Top quality workmanship
A nice bonus is the rechargeable travel case, which acts as a power bank for the toothbrush
100% satisfaction!
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Ondřej, Děčín
Rated 20/12/2023, variant Philips Sonicare 9900 DiamondClean Prestige HX9992/12
Verified purchase - review from a price comparison website
The app does not allow you to set your own length of time to clean, which in practice means that after two minutes of being on it turns itself off and you are then not able to properly clean all the teeth in your mouth, you have to do two cycles to clean everything and thus you are already the app is completely useless and serves only for some settings of the brush which could certainly be done with the buttons. Because of the fact that you don't make it in one cycle it will scold you for not cleaning everything Even though in the next cycle you finished everything. I don't know why they didn't develop the app with the toothbrush so that I could tell the app when to move to the next quadrant of teeth instead of some stupid timer that doesn't take into account the fact that I'm not that skilled at hand-eye coordination, and the fact that I have very damaged teeth that are complicated to clean. Nothing, too much.
It is a very high quality and effective sonic toothbrush.
It is very portable thanks to the cover
Great to hold (and lightweight)
The application does not allow you to set your own cleaning time
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Lukáš, Únanov
Rated 02/12/2023, variant Philips Sonicare 9900 DiamondClean Prestige HX9992/12
Verified purchase
I had been looking into a sonic toothbrush for a long time and I'm glad I finally chose this one. Just a few days and despite the higher price, it will convince you that it was a good investment. Personally, I wouldn't expect to ever be this excited about a toothbrush.
Battery life
Cleaning tracking app
Design
Cleaning efficiency
Price
More expensive replacement heads
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Anonymous customer
Rated 29/11/2023, variant Philips Sonicare 9900 DiamondClean Prestige HX9992/42
Verified purchase
design
functionality
price
another charger, classic QI or USB would be more practical
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Jan, Šenov u Ostravy
Rated 28/11/2023, variant Philips Sonicare 9900 DiamondClean Prestige HX9992/12
Verified purchase
I am satisfied with the brush. Thanks to the app, I have feedback and can improve my cleaning. What is practical is that in addition to the charger, a travel case is included.
The app actually shows the length of cleaning, in twelve segments (individual days and then the average for the week).
In the application, excessive pressure can also be seen retrospectively (again in each of the twelve parts of the mouth).
The anti-scrubbing function is also excellent (a person used to a regular toothbrush simply cleans with an electric one out of habit, which causes scrubbing)
The brush measures 2 minutes of cleaning and switches itself off. Of course, it can be switched on again.
To sync, you need to put your phone very close to the toothbrush and turn on the app.
If the app distinguished individual teeth instead of just segments, it would be even better.
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Václav, Praha
Rated 27/11/2023, variant Philips Sonicare 9900 DiamondClean Prestige HX9992/42
Verified purchase
It cleans beautifully
Attractive design
Travel charging case nicely made
Practical application
Very high price outside of discount promotions
The charging dock looks poor quality, at this price level I would expect something else
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