Velké zklamání. Reklamoval jsem u firmy svůj počítač (čísla reklamací ASRE251653689 a APRE251653683) a už více než 30 dní se nic neděje. Na e-maily nikdo nereaguje, při telefonických hovorech se jen vymlouvají. Po uplynutí 30 dnů jsem zaslal i odstoupení od smlouvy dle § 19 odst. 3 zákona č. 634/1992 Sb., ale ani na to firma nijak nereagovala. Pokud se situace nezmění, budu nucen věc řešit přes ČOI nebo soudní cestou. Rozumím, že jde o velkou firmu, která má hodně zakázek, ale považuji za naprosto neprofesionální, aby zákazník ani po opakovaných urgencích nedostal žádnou odpověď.
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