Getmore HelpDesk and Requirements Management (Electronic License)

Catalogue
Getmore HelpDesk and Requirements Management (Electronic License)
Office Software - Getmore intended for 1 device(s), portable license, subscription lasts 1 month, subscription, software type: administration, version in CZ, EN, SK, install through download (electronically), appropriate for businesses, intended for mobile device and PC, compatible with Windows, macOS, Android and iOS operating system(s), your license key will be delivered by email
7.09 €
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Code:  SWGM0006
Getmore HelpDesk and Requirements Management (Electronic License) 7.09 € Ordered on request
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Getmore HelpDesk and Requirements Management (Electronic License)

Get an overview of your customers' requirements and needs with Getmore HelpDesk office software and requirements management . Concentrate all the requirements of your customers in one place and do not miss the deadline for fulfilling any of them. Collect requests effectively on the Internet and inform the solver about the assignment of the request and superiors and the customer about the progress of the solution.

Key features of Getmore HelpDesk office software and requirements management

  • Customer requests in one place in Getmore HelpDesk and request management
  • Clear system of sorting and filtering requests
  • Collection of requirements in an easy-to-understand web form
  • Timely information for the solver, management and customer
  • Easily check the workload of employees, the progress of the task and its quality

You can get information from the requirements database easily and clearly

It' s easy to always find what you' re looking for - all requests can be sorted and filtered according to a variety of criteria, such as type, priority, customer, and assigned solver. Intuitive request database management tools are available in Getmore HelpDesk and Request Management, such as bulk operations to mark requests as completed.

Efficient information collection via the Getmore HelpDesk web form and request management

Requests to the Getmore Helpdesk system are collected through a simple and easy-to-understand form that guides the customer by entering the necessary data . Requests are therefore collected in one place from each device with Internet access (computer, tablet, phone). In addition, the supplier can modify and expand the information entered according to your specifics on request.

Always have the necessary information in the right place on time

The selected solver is automatically informed by email about the creation of a new request, which was assigned to him for processing, by the Getmore HelpDesk system and request management. Supervisors then receive summary emails with information on assigned requirements and meeting staff deadlines or workloads. In addition, the customer can be continuously informed about the progress of work to meet his requirements .

So what can the application do and what will it provide you with?

  • Dashboard with overviews of solution requirements
  • Management of requirements entered by your solvers
  • Full control over the development of requirements solutions
  • Thanks to a number of filters, it enables easy control and orientation in solving requirements
  • Kanban requirements
  • You can evaluate the quality of compliance and the time spent on them
  • Automatic email notifications to task and request solvers

Getmore supports the following browsers:
Google Chrome, Internet Explorer, Microsoft Edge, Firefox

Other possible browsers without full guarantee:
Apple Safari

Supported devices for working with Getmore:
PC and mobile devices (primarily tablet, secondarily smartphone)

The license price is for one user. The total number of users per organization is not limited.
The application does not need to be installed. It is a web application to which you will be sent access data valid for the duration of your subscription.

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