Extended Warranty - for accidental product damage, allows two Damaged Unit Replacements, valid for 12 months from activation, linked to a specific S/N model number, can not be used with the Mavic Pro!
The DJI Mavic Pro Platinum drone is an expensive piece of equipment, so it is advisable to purchase some supplementary insurance. The DJI Care Refresh extended warranty offers a 12-month guarantee against accidental damage during everyday use. This includes contact with water. You will be entitled to 2 full refunds for a small additional charge (first refund 109 EUR, second refund 169 EUR). If you request a replacement, you will receive a replacement unit that is new or equivalent to the existing unit in terms of performance and reliability. DJI Care Refresh applies to the model's body, hinge, camera, battery and propeller. If you are in the region where you purchased your drone, all shipping costs will be covered by DJI.
Key Features
Protection against accidental product damage
2 refunds for a fee ( First refund 109 EUR, second refund 169 EUR)
Replacement with a new unit or a unit of equivalent quality
Free shipping within the same country
You need to register your model's specific serial number (S/N)
Postup instalace
Vážený zákazníku, získáváte klíč pro aktivaci služby DJI Care Refresh
Aktivace a případné uplatnění DJI Care Refresh vyžaduje přímou komunikaci zákazníka s firmou DJI v anglickém jazyce
Zde je postup na aktivaci DJI Care Refresh pro drony do 48 hodin od aktivace dronu.
DJI Care Refresh aktivujete na stránkách
DJI Care, kde zadáte aktivační kód a sériové číslo produktu.
Aktivovat DJI Care Refresh je snadné, stačí postupovat podle následujících kroků:
1. Ověřte DJI Care aktivační kód;
2. Vložte sériové číslo produktu;
3. Zadejte osobní informace.
Servisní plán DJI Care a související produkt musejí být zakoupeny ve stejném regionu či zemi. DJI Care lze pořídit jen k produktu zakoupenému od oficiálního či autorizovaného prodejce DJI, používanému v zemi či regionu, kde byl zakoupen.
Zde je odkaz pro aktivaci DJI Care Refresh pomocí video ověření pro drony po 48 hodin od aktivace dronu.
Prodloužení služby DJI Care Refresh je možné pouze u verze na jeden rok službou DJI Care Refresh Plus (zakoupitelná pouze na stránkách DJI) na další rok, prodloužení dvouleté verze DJI Care Refresh není možné.
Úplný seznam podmínek služby DJI Care Refresh včetně doby platnosti, ukončení a výměny
získáte zde.
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