Empathetic and assertive communication

The author of the book is a psychologist and experienced trainer who helps clients develop emotional intelligence, effective communication and presentation.

With lots of practical examples and sample dialogues, it will show you how to reject someone and how to behave when the other person rejects us, how to give negative feedback and how to accept criticism, how to recognize and handle manipulation or how to work with anger. And not only at home when communicating with their partners, children, parents, but also at work with their colleagues, boss or subordinate employees.

Learn how to handle difficult situations in communication with other people and how to strengthen empathy and be assertive. to work with anger. And not only at home when communicating with their partners, children, parents, but also at work with their colleagues, boss or subordinate employees.