How to handle the 10 most difficult situations of a manager

Managers of all levels will learn how to successfully deal with ten situations that can be considered among the most difficult in every manager's job and career in this readable and clear book. An experienced consultant and lecturer advises, how to manage yourself successfully, how to deal with problematic workers, how to deliver bad news, how to motivate and persuade, how to manage conflict and stress, how to embrace change, how to move from management to leadership, how not to fall into narcissism or how to manage the transition to a leadership position at the beginning of your career. Full of practical advice, tips and examples, this book will become your best helper.