Remote Installation - First Run OnlineDiscontinued
Remote Installation - First Run Online
The product requires an up-to-date operating system.
Help with installing Microsoft Office remotely
Have you purchased a new computer or laptop with Windows or macOS and do not know how to install it? You can solve this problem easily and quickly with the unique Alza Servis service. Using remote access, we will install the program on your computer and ensure its trouble-free operation and set up the backup of important data for you. Because it is a remote installation, you can do everything from the comfort of your home, so you save a lot of time and worries.
Fill in the required data in the form and enter the service code
Confirm the data with the button and then the online connection with our technician will be started
A chat window will appear for quick communication with the technician
The technician will ensure the required installation
What does the service contain?
All the settings that are needed for the basic use of the device
Installation of Microsoft Office, purchased antivirus, Adobe Acrobat, etc.
Factory setting in case of an unpacked product that was incorrectly taken over
Removal of bloatware, which does not make sense in the Czech Republic. - Run the latest updates
Operating system optimization for fast running
As part of this service, you can also use a telephone consultation on our hotline, e. g. in cases where the customer has a problem connecting the device to the Internet.
After purchase, the service is valid indefinitely until its activation
The service is available Mon - Fri 9:00 - 21:00
Safety first
Thanks to remote access, our technician can control your computer in the same way as if he were personally present at home. In addition, you can see its activity in real time on the desktop, so you have perfect control over its actions. Of course, remote assistance can be interrupted at any time. Thanks to advanced encryption, the remote connection is extremely secure, so you don' t have to worry about your data being misused during a technician' s intervention.
Conditions for the proper functioning of the service
Operating system Windows 7 and higher, or macOS (Apple) 11.6 and higher
Minimum internet connection speed 2 Mbit for download and 1 Mbit for upload, no data restriction (FUP)
The intervention can last from a few minutes to several hours, depending on the speed of the Internet and the type of intervention selected
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