The product requires an up-to-date operating system.
Help with remote software installation
Have you purchased new software and do not know how to install it? You can solve this problem easily and quickly with the unique Alza service . Using remote access, we will install the software on your computer and ensure its trouble-free operation. Because it is a remote installation, you can do everything from the comfort of your home, so you save a lot of time and worries.
Fill in the required data in the form and enter the service code
Confirm the data with the button and then the online connection with our technician will be started
A chat window will appear for quick communication with the technician
The technician will ensure the required installation
If you have purchased a remote installation for the boxed version of the software, you only need to activate the service when you have the box physically available. It contains the license key for the product needed for installation.
The service is available Mon - Fri 9:00 - 21:00
Safety first
Thanks to remote access, our technician can control your computer in the same way as if he were personally present at home. In addition, you can see its activity in real time on the desktop, so you have perfect control over its actions. Of course, remote assistance can be interrupted at any time. Thanks to advanced encryption, the remote connection is extremely secure, so you don' t have to worry about your data being misused during a technician' s intervention.
Off
Off
Conditions for the proper functioning of the service
Operating system Windows 7 and higher, or macOS (Apple) 11.6 and higher
Minimum internet connection speed 2 Mbit for download and 1 Mbit for upload, no data restriction (FUP)
The intervention can last from a few minutes to several hours, depending on the speed of the Internet and the type of intervention selected
The purchased service code can be used within a maximum of 6 months from its purchase
This is one installation of Norton 360, ie. for volume license versions, an account will be created and the installation will be performed on only one device.
Try our cookiesAlza.cz a. s., Company identification number 27082440, use cookies and other data to ensure the proper functioning of the website and, with your consent, also, among other things, to personalize advertising and the content of our websites. By clicking on the “I understand“ button, you agree to the use of cookies and the transfer of data regarding the behavior on the website for displaying targeted advertising on social networks and advertising networks on other websites.
We use 8 categories of cookies on our website:
Technical cookies
These are strictly necessary for the functioning of the website and the features you choose to use. Without them, our website would not work; you wouldn't be able to log in to your user account, for example.
Functionality cookies
These cookies allow us to remember your basic choices and improve the user experience. These include remembering your preferred language or allowing you to stay logged in permanently.
Social media cookies
These cookies allow us to easily link you to your social media profile and, for example, allow you to share products and services with your friends and family.
Content personalisation
These cookies allow us to show you content and ads according to the information we have about you to best meet your needs. This includes what content you have viewed, or on what device you are accessing our website.
Non-personalised advertising
These cookies allow us to show you general ads for products and services.
Personalised advertising
Thanks to these cookies, we and our partners can offer you relevant products and services based on your purchases, your shopping behaviour and your preferences.
Audience metrics
These cookies allow us to optimise our site for your convenience based on how you use it. The aim is to remember or anticipate your choices. This includes, for example, the use of features, their location, or the behaviour on the page.
By giving your consent to the processing of cookies, functionality and analytical cookies will be installed on the device you use to browse the website (click on the "I understand" button for both categories, or you can select only one of the categories by clicking on the "Settings" button). We always install technical cookies on your device, even without your explicit consent, because without them our website would simply not work.
You can revoke your consent to the processing of cookies. In connection with our company's cookie processing, you also have the following rights: the right to access cookies, delete, modify, supplement and correct them, restrict processing and the right to lodge a complaint with the Office for Personal Data Protection. Read more about your rights.