The product requires an up-to-date operating system.
Help with remote software installation
Have you purchased new software and do not know how to install it? You can solve this problem easily and quickly with the unique Alza service . Using remote access, we will install the software on your computer and ensure its trouble-free operation. Because it is a remote installation, you can do everything from the comfort of your home, so you save a lot of time and worries.
Fill in the required data in the form and enter the service code
Confirm the data with the button and then the online connection with our technician will be started
A chat window will appear for quick communication with the technician
The technician will ensure the required installation
If you have purchased a remote installation for the boxed version of the software, you only need to activate the service when you have the box physically available. It contains the license key for the product needed for installation.
The service is available Mon - Fri 9:00 - 21:00
Safety first
Thanks to remote access, our technician can control your computer in the same way as if he were personally present at home. In addition, you can see its activity in real time on the desktop, so you have perfect control over its actions. Of course, remote assistance can be interrupted at any time. Thanks to advanced encryption, the remote connection is extremely secure, so you don' t have to worry about your data being misused during a technician' s intervention.
Conditions for the proper functioning of the service
Operating system Windows 7 and higher, or macOS (Apple) 11.6 and higher
Minimum internet connection speed 2 Mbit for download and 1 Mbit for upload, no data restriction (FUP)
The intervention can last from a few minutes to several hours, depending on the speed of the Internet and the type of intervention selected
The purchased service code can be used within a maximum of 6 months from its purchase
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