Service quality management in tourism
E-book, Czech
10.56 €
Code:
EK25093
Service quality management in tourism
10.56 €
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Service quality management in tourism
The book, unique on the market, comprehensively presents the basis, models and tools of service quality management and applies them to individual sectors of tourism. It presents interesting results of partial research in the field of service quality and brings valuable recommendations for business practice. The results of the research have not yet been published in book form.
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Počet stran
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Nakladatel
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Author
Počet stran
Rok vydání
Nakladatel
Language
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Grada Publishing a.s., U Průhonu 22, Praha 7, 17000 Česká republika, 220 386 401 [email protected]
