Dobrý deň, pred pár dňami som tu kúpil pre svoju dcérku detinský štvorkolesový motocykel Beneo Motors Raptor. Podľa návodu na použitie som ho zložil, batériu som úplne nabil – potvrdzujú to aj LED kontrolky, svetlo svieti, klaksón funguje. Avšak po otočení kľúča a prepnutí prepínača smeru jazdy (Forward–OFF–Reverse) sa po stlačení „plynovej páky“ štvorkolka nerozbehne, ani sa nepohne. Ani dopredu, ani dozadu. Skúšal som aj nastaviť obmedzovač rýchlosti na stupeň 0–1–2, ale nepomohlo to. Akoby motor nedostával prúd. Zmeral som napätie na kábloch vedúcich k motoru pri konektore – stabilných 12,6 V. To je, samozrejme, málo pre 36 V motor. Mrzí ma to, pretože som tým chcel cez víkend prekvapiť dcérku k narodeninám. Chcel by som sa spýtať, či nemáte nejaký nápad, čo by mohlo byť príčinou, pretože reklamačný proces cez predajcu sa určite natiahne a možno ide len o nejakú maličkosť, na ktorú som nepomyslel alebo som ju neskúsil. Prosím, skúste mi poradiť. S pozdravom
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